Treasure Studios Art Badges

Rainbow Twist Diamond Painting Pen  Single placer pen.

Spoil yourself with a unique rainbow diamond painting pen.

Very comfortable on the hand & wrist - I know I have one (or two)

Please note these are just a single placer DP pen and cannot be adapted to suit other multi placers.

Here at Treasure Studios Art we know how important it is for you to relax & enjoy this art.
So, we try our very best to produce the best Diamond Painting kits to give you the best experience possible!

 

      100% MONEY BACK GUARANTEE & CUSTOMER HAPPINESS

      We have been in business since 2001 and we stand by our products and pride ourselves in our customer service.

      If you are not happy with any product you receive from us we will work with you to find a solution that suits us all whether it's a refund, replacement product or a gift voucher, we will do our best to help you achieve a positive outcome! If one of our products are not up to scratch we want to hear from you so we can continue to keep the quality at a high & premium level!

      WHAT IF I AM MISSING DIAMONDS? 

      Our kits are double & triple checked before they leave the factory but sometimes there is human error at hand! We ask that when you receive your kit, please check you have all the correct diamond color bags by checking against the symbols on the canvas. (see below image)

      We supply you with an extra 30% diamond for each kit but If you are missing any amount of diamonds at anytime - please contact us by emailing support@treasurestudiosart.com  with your order number and name and we will send you the missing ones for free.


      THE OMG!  DIAMOND PAINTING DISASTER RELIEF

      Everyone has had one of those moments when you become speechless or you scream out obscenities because the unthinkable just happened!

      YEP! The cat ran across the table spilling all your diamonds & canvas onto the floor then the dog ran all over it spreading his fur over the exposed sticky parts of the canvas and mixed the diamonds up even more ! What A Disaster!!

      This is where Treasure Studios Art comes to the Rescue!
      You see this did actually happen to me! It was horrible!  So I feel your pain!!
      If this ever happens to you with a diamond painting we have supplied you - please feel free to contact us by email at support@treasurestudiosart.com with your order number, name and a photo of the disaster and we will kindly send you the replacement diamonds or a whole new kit if needed for Free to compensate you! 

      We want our customers to be happy and enjoy this amazing art so why not help out where we can! Happy Drilling! 

      Remember this is an unfinished DIY Diamond Painting Kit and you need to finish it and make it your own!

       

      DELIVERY TIMES & SHIPPING INFO

      
*****14th UPDATE 19th May 2021 ******


      PLEASE NOTE: Production times are currently 3-6 weeks
      

Please Read below about the current delays & Production times. Sorry there is a lot of information on this page but it is vital to inform my customers of the current situations.


      CURRENT PRODUCTION of Diamond paintings will TAKE UP TO 3-6 WEEKS before your order is shipped!  Please be patient with us during this time.
      Shipping will take 7- 30 days depending on your country and the shipping method used for your order!

      We try to track every order as much as we can but sometimes it is impossible to make sure everyones order is on the right track for a safe delivery. If you notice any really strange abnormalities in your tracking please feel free to contact us and we will follow it up for you.

      We have seen a lot of weird tracking info this past year, so there is high chance we will have an answer for you!!
       
      SHIPPING RESTRICTION UPDATE
      Shipping times are very erratic again at the moment. We thought it was improving, but with Natural disasters & World Politics/Economic issues, shipping is affected greatly. Customs & Border restrictions from one country to the another is very fickle at the moment causing friction between countries. 
       
      USA
      Please read info for USA & click this link to USPS alerts for current local updates
      https://about.usps.com/newsroom/service-alerts/


      Regular delivery time should be 12-20 days in normal times  but the delivery time is delayed mostly with USPS and with customs, however delivery times are once again unpredictable and no guarantee of time is given.


      IMPORTANT USPS Tracking information

I
      f your order has been shipped by USPS (tracking number starts with the no. 9) Your order WILL NOT show any tracking information prior to hitting USA Shores. You will see information on the  USPS website saying it has received your tracking LABEL information but this does not mean it has arrived in the USA. The date that shows on the website is the date the label was created which is NOT the date your parcel was shipped.  The info on the site will read similar to this:

      "CRANBURY, NJ 08512, Shipping Label Created, USPS Awaiting Item -> A shipping label has been prepared for your item at 7:37 am on May 18, 2021 in CRANBURY, NJ 08512. This does not indicate receipt by the USPS or the actual mailing date." 

      Please note the last line of the information provided by USPS - this means it has not received your parcel yet.
      It may take up to 2 weeks for your parcel to show ANY movement in the USA once it leaves China (not from  the LABEL CREATED date)


      CANADA
      There are currently limited planes heading to Canada from China at the moment and there is often a backlog at the airport, sometimes it can take weeks for a parcel to leave China. Customs in Canada are very strict and if you do have to pay Customs charges , PLEASE CONTACT us and we will  compensate you


      AUSTRALIA


      Australia Post are accepting parcels freely now. However please note that the tracking may not show much movement until it hits Australian Shores, this is normal, but if there is no tracking movement within 3 weeks please contact us ASAP.
      Please be patient for tracking to show on the Australia Post website - also please ready their current policy on International incoming mail


      EUROPE & UNITED KINGDOM
      Shipping has increased in time slightly and tracking is still unpredictable and the same policy applies to your tracking as it does to the USA. However you may get more luck with tracking than the rest of us at the moment!
       
      SHIPPING PRICES
      

Shipping Prices have recently changed due to new restrictions and we have had to permanently enforce the shipping fee.

Treasure Studios Art still have to charge $9.50USD flat shipping rate for all orders - big or small!  (Australia is about $14.50 & Canada is about $13)

      We do ship Worldwide, but there are some countries that do not accept parcels from China from time to time, so if you are unsure please contact us for an update.
       
      OTHER INFO
      

Once orders are shipped you will receive a tracking link as per usual. Please DO NOT ask where your order is as we have many orders that are in the same situation. Your order will be shipped as soon as it is possible. As mentioned above it could be a wait of 3-6 weeks until your order is shipped.

If your tracking appears "Frozen" for 2 weeks or more on a certain date - please first contact your local postal service to see if they have any news, if not, then contact us and we can try to find out the issue for you. If you orders is officially  deemed Missing by the postal service we will send your order again at no cost!

      
Thanks again for your patience & we we will do our best to keep you updated
       
      Kind Regards

      Rachel Treasure
      Founder/Digital Artist
      Treasure Studios Art


      We Create Magic!


      Email | support@treasurestudiosart.com


      Instagram | treasure_studios_art


      Facebook | @treasurestudiosart

      Rainbow Twist Diamond Painting Pen | Diamond Painting accessories

      1 Review
      • Sale
      • Regular price $4.50


      Treasure Studios Art Badges

      Rainbow Twist Diamond Painting Pen  Single placer pen.

      Spoil yourself with a unique rainbow diamond painting pen.

      Very comfortable on the hand & wrist - I know I have one (or two)

      Please note these are just a single placer DP pen and cannot be adapted to suit other multi placers.

      Here at Treasure Studios Art we know how important it is for you to relax & enjoy this art.
      So, we try our very best to produce the best Diamond Painting kits to give you the best experience possible!

       

          100% MONEY BACK GUARANTEE & CUSTOMER HAPPINESS

          We have been in business since 2001 and we stand by our products and pride ourselves in our customer service.

          If you are not happy with any product you receive from us we will work with you to find a solution that suits us all whether it's a refund, replacement product or a gift voucher, we will do our best to help you achieve a positive outcome! If one of our products are not up to scratch we want to hear from you so we can continue to keep the quality at a high & premium level!

          WHAT IF I AM MISSING DIAMONDS? 

          Our kits are double & triple checked before they leave the factory but sometimes there is human error at hand! We ask that when you receive your kit, please check you have all the correct diamond color bags by checking against the symbols on the canvas. (see below image)

          We supply you with an extra 30% diamond for each kit but If you are missing any amount of diamonds at anytime - please contact us by emailing support@treasurestudiosart.com  with your order number and name and we will send you the missing ones for free.


          THE OMG!  DIAMOND PAINTING DISASTER RELIEF

          Everyone has had one of those moments when you become speechless or you scream out obscenities because the unthinkable just happened!

          YEP! The cat ran across the table spilling all your diamonds & canvas onto the floor then the dog ran all over it spreading his fur over the exposed sticky parts of the canvas and mixed the diamonds up even more ! What A Disaster!!

          This is where Treasure Studios Art comes to the Rescue!
          You see this did actually happen to me! It was horrible!  So I feel your pain!!
          If this ever happens to you with a diamond painting we have supplied you - please feel free to contact us by email at support@treasurestudiosart.com with your order number, name and a photo of the disaster and we will kindly send you the replacement diamonds or a whole new kit if needed for Free to compensate you! 

          We want our customers to be happy and enjoy this amazing art so why not help out where we can! Happy Drilling! 

          Remember this is an unfinished DIY Diamond Painting Kit and you need to finish it and make it your own!

           

          DELIVERY TIMES & SHIPPING INFO

          
*****14th UPDATE 19th May 2021 ******


          PLEASE NOTE: Production times are currently 3-6 weeks
          

Please Read below about the current delays & Production times. Sorry there is a lot of information on this page but it is vital to inform my customers of the current situations.


          CURRENT PRODUCTION of Diamond paintings will TAKE UP TO 3-6 WEEKS before your order is shipped!  Please be patient with us during this time.
          Shipping will take 7- 30 days depending on your country and the shipping method used for your order!

          We try to track every order as much as we can but sometimes it is impossible to make sure everyones order is on the right track for a safe delivery. If you notice any really strange abnormalities in your tracking please feel free to contact us and we will follow it up for you.

          We have seen a lot of weird tracking info this past year, so there is high chance we will have an answer for you!!
           
          SHIPPING RESTRICTION UPDATE
          Shipping times are very erratic again at the moment. We thought it was improving, but with Natural disasters & World Politics/Economic issues, shipping is affected greatly. Customs & Border restrictions from one country to the another is very fickle at the moment causing friction between countries. 
           
          USA
          Please read info for USA & click this link to USPS alerts for current local updates
          https://about.usps.com/newsroom/service-alerts/


          Regular delivery time should be 12-20 days in normal times  but the delivery time is delayed mostly with USPS and with customs, however delivery times are once again unpredictable and no guarantee of time is given.


          IMPORTANT USPS Tracking information

I
          f your order has been shipped by USPS (tracking number starts with the no. 9) Your order WILL NOT show any tracking information prior to hitting USA Shores. You will see information on the  USPS website saying it has received your tracking LABEL information but this does not mean it has arrived in the USA. The date that shows on the website is the date the label was created which is NOT the date your parcel was shipped.  The info on the site will read similar to this:

          "CRANBURY, NJ 08512, Shipping Label Created, USPS Awaiting Item -> A shipping label has been prepared for your item at 7:37 am on May 18, 2021 in CRANBURY, NJ 08512. This does not indicate receipt by the USPS or the actual mailing date." 

          Please note the last line of the information provided by USPS - this means it has not received your parcel yet.
          It may take up to 2 weeks for your parcel to show ANY movement in the USA once it leaves China (not from  the LABEL CREATED date)


          CANADA
          There are currently limited planes heading to Canada from China at the moment and there is often a backlog at the airport, sometimes it can take weeks for a parcel to leave China. Customs in Canada are very strict and if you do have to pay Customs charges , PLEASE CONTACT us and we will  compensate you


          AUSTRALIA


          Australia Post are accepting parcels freely now. However please note that the tracking may not show much movement until it hits Australian Shores, this is normal, but if there is no tracking movement within 3 weeks please contact us ASAP.
          Please be patient for tracking to show on the Australia Post website - also please ready their current policy on International incoming mail


          EUROPE & UNITED KINGDOM
          Shipping has increased in time slightly and tracking is still unpredictable and the same policy applies to your tracking as it does to the USA. However you may get more luck with tracking than the rest of us at the moment!
           
          SHIPPING PRICES
          

Shipping Prices have recently changed due to new restrictions and we have had to permanently enforce the shipping fee.

Treasure Studios Art still have to charge $9.50USD flat shipping rate for all orders - big or small!  (Australia is about $14.50 & Canada is about $13)

          We do ship Worldwide, but there are some countries that do not accept parcels from China from time to time, so if you are unsure please contact us for an update.
           
          OTHER INFO
          

Once orders are shipped you will receive a tracking link as per usual. Please DO NOT ask where your order is as we have many orders that are in the same situation. Your order will be shipped as soon as it is possible. As mentioned above it could be a wait of 3-6 weeks until your order is shipped.

If your tracking appears "Frozen" for 2 weeks or more on a certain date - please first contact your local postal service to see if they have any news, if not, then contact us and we can try to find out the issue for you. If you orders is officially  deemed Missing by the postal service we will send your order again at no cost!

          
Thanks again for your patience & we we will do our best to keep you updated
           
          Kind Regards

          Rachel Treasure
          Founder/Digital Artist
          Treasure Studios Art


          We Create Magic!


          Email | support@treasurestudiosart.com


          Instagram | treasure_studios_art


          Facebook | @treasurestudiosart